Kandid brings your AI sales agent to WhatsApp - trained on your products, ready to answer every question and recommend the right item.
All conversations flow into one unified inbox alongside your website and Instagram chats.
Customers message you on WhatsApp expecting fast, helpful answers. Kandid delivers - at any hour, for every customer, without burning out your team.
Kandid handles every incoming WhatsApp message instantly - answering product questions, sharing recommendations, and guiding customers toward purchase.
The AI recommends the right products based on what the customer is asking - with product details, images, and a direct path to purchase.
When a conversation needs a human touch, Kandid transfers it to your team - respecting your working hours so you never get pinged at midnight.
How it works
Link your WhatsApp Business number to Kandid. Takes a few minutes with no technical setup required.
Kandid automatically syncs with your Shopify store - every product, variant, and detail is ready for the AI to use in conversations.
Your AI sales agent is live. It handles incoming messages, recommends products, tracks orders, and hands off to humans when needed.
WhatsApp is one piece of a complete platform. Kandid gives you a single place to manage website, Instagram, and WhatsApp conversations - with shared analytics and AI insights across all three.
WhatsApp, Instagram, and Website conversations all appear in one place - no app switching, no missed messages.
See what customers are asking about, which products come up most, and how your WhatsApp channel contributes to revenue.
Every WhatsApp conversation is automatically analyzed and tagged - revealing customer intent, product interest, and support needs.
All WhatsApp features are included across every Kandid plan.